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Posted Oct 16th, 2018 in Weekly Practice Update (Support Staff), Weekly Practice Update (Practice Staff)

Welcome to a new week! Please see our practice updates below.

RecallMax Training

Hygiene Optimization Training

RecallMax has introduced new features and benefits on the platform including Short Notice Priority, Short Notice List Enhancements, and a Practice User Management/Administrator functionality. Click here to learn more.

Weekly Beginner & Refresh Training Class Schedule

Register for one of the classes below by calling the RecallMax support desk at 1-800-651-8603 ext.1.

Monday: 11 am, 1pm or 3pm
Tuesday: 10am, 12pm or 4pm
Wednesday: 11am, 1pm or 3pm
Thursday: 10am, 12pm or 4pm
Friday:11am, 1pm or 3pm

*Please note, times shown above are Eastern Standard Time.

RecallMax Master Class

We encourage all Regional Managers, Practice Managers and super users to join this webinar to learn more about new features that will help optimize your recall efforts.

Thursday, October 25:

2PM EST: Register Here
3PM EST: Register Here

Thursday, November 22:

2PM EST: Register Here
3PM EST: Register Here

Watch recordings of past RecallMax training webinars or register for upcoming webinars here.

To learn more, ask your Director of Operations or email If you have technical questions, please call the RecallMax support desk at 1-800-651-8603 ext. 1 or email

Marketing Wisdom: October 2018

Download October's Marketing Wisdom & Social Media Calendar on Community.

Click here to visit Community to view and download October's Marketing Wisdom and Social Media Calendar.

Click here to read October's Marketing Wisdom to find out how you could be the lucky winner of a $50 Tim Horton's gift card for your team!

Community Website Access

If you have any issues logging in and are unable to retrieve your password through a password reset, please contact

DC Institute: Courses Available for Your Practice

Oral Pathology: What’s New and What’s Worth Remembering? - Halifax

October 12 & 13, 2018: Register Here

One-Day Periodontics: How to Consistently Give Patients Improved Clinical Outcomes and Better Overall Health - Toronto

October 20, 2018

Dentists: Register Here
Dental Assistants: Register Here

Patient Experience - Halifax

November 9, 2018: Register Here

The Professional Liability Program – Communication Breakdown

November 14, 2018: Register Here (Dentists)

The Bioclear Method - Vancouver

November 24, 2018: Register Here

For more information, please click here to view the full 2018 DC Institute Catalog. Please note: this version of the Catalog is meant for all audiences and includes public (non-dentalcorp) pricing. Remember to log in to your DC Institute Member website to enrol.

Have a wonderful week!